HiLo SoftFit
Hilo strap questions, answered.
Real leather, all-day comfort and a smarter look. Find answers about fit, care, our satisfaction promise and delivery.
Fit & compatibility
Will it fit my Hilo or Aktiia?
Yes. We guarantee HiLo SoftFit will fit all Hilo and Aktiia wrist-monitor models, including Hilo Core. It fits exactly the same way as your original strap. The adjustable wrist range is approximately 15.5–22 cm. See compatibility and sizing.
Will it fit Hilo Core?
Yes. We guarantee HiLo SoftFit will fit the wrist monitor in the Hilo Core system. Hilo Core is the name used in the USA. The strap replaces your original wrist band in the same way; check that your wrist is within the approximate 15.5–22 cm range. See sizing.
Can I replace the strap on my Hilo blood pressure monitor?
Yes. HiLo SoftFit is a real-leather replacement strap for Hilo and Aktiia. Upgrade the strap on your existing monitor for soft leather comfort and a classic watch-style look.
Is this compatible with Aktiia?
Yes. Our fit guarantee covers all Aktiia and Hilo wrist-monitor models. Aktiia is the earlier name many owners still use for their monitor. See the Aktiia replacement strap page.
How do I fit the strap?
HiLo SoftFit fits exactly the same way as your original Hilo or Aktiia strap. Attach and adjust it as you would the original, following your device manufacturer’s instructions.
What wrist sizes does HiLo SoftFit fit?
Approximately 15.5–22 cm in wrist circumference. There are 12 adjustment holes to find your comfortable fit. See sizing for all measurements and the ±10% tolerance.
Will any watch strap fit Hilo?
Check the attachment and shape before choosing a replacement. The attachment and shape also need to suit the monitor. HiLo SoftFit is designed for Hilo and Aktiia and covered by our fit guarantee. See compatibility and sizing.
What if my wrist is near the smallest or largest size?
Message us before ordering if you are close to either end of the approximate 15.5–22 cm wrist range. Measure where you normally wear your monitor. The supplied measurements have a ±10% tolerance, so we can help you check before you choose. Contact us through eBay.
How long and thick is HiLo SoftFit?
Approximately 24.5 cm long and 1.3 mm thick. Full dimensions, including the ±10% measurement tolerance, are on the sizing page.
Leather & comfort
Is HiLo SoftFit real leather?
Yes. HiLo SoftFit is made from hand-finished genuine leather. It has soft, textured leather inside and smooth leather outside.
Is there a leather strap for Hilo?
Yes. HiLo SoftFit is a genuine leather strap for Hilo, available in Classic Black, Coffee Brown, Navy Blue and Anthracite Grey. It combines a soft inner texture with a robust watch buckle. Explore the Hilo replacement strap.
What if I find my original Hilo strap uncomfortable?
Upgrade to the soft feel of real leather. HiLo SoftFit is designed for comfortable wear day and night. Verified buyers praise its comfort and breathability compared with their original band. Read their feedback.
Can HiLo SoftFit help if my original strap causes itching, irritation or a rash?
Buyers who experienced itching or a rash with their original strap have reported improved comfort after switching to HiLo SoftFit. If your silicone or nylon band leaves your wrist sweaty, red, sore or irritated, the soft, textured inner leather offers a different feel against your skin. Verified buyers also praise its breathability. Read a verified buyer’s experience. If irritation develops, remove the strap and follow the manufacturer’s skin-care guidance.
Can I wear it all the time?
HiLo SoftFit is designed for comfortable, continuous wear through the day and night. Keep the leather dry and take it off for showers, baths and other activities that would soak it. Continue to follow your monitor’s wearing instructions.
Can I use the strap overnight?
Yes. HiLo SoftFit is designed for comfortable overnight wear too. Follow your Hilo or Aktiia instructions for positioning and fit, and wear the monitor on the wrist used for calibration.
What buckle does it use?
A robust, hypoallergenic watch buckle with hard-wearing chrome plating. It fastens and adjusts like a conventional watch strap.
Care & wearing your monitor
Can I wear it in the shower, bath or while washing dishes?
We recommend taking it off before showering, bathing, swimming or washing dishes. Leather is a natural material and should not be soaked. Put it back on when your wrist and strap are dry. Hilo takes measurements when you are still; it cannot take readings while it is off your wrist.
How should I care for the leather strap?
Keep the leather dry and wipe away surface marks gently with a soft, dry cloth. Remove it before showering, bathing, swimming or activities that would soak it. If it gets damp, allow it to dry naturally before putting it back on. Ask us if you need help with a particular mark or care product.
Does changing the strap affect blood pressure readings?
Keep following the manufacturer’s fitting and calibration instructions. Wear the monitor with its sensor against your skin and a secure, comfortable fit. HiLo SoftFit changes the material and style of your strap; no change to measurement performance is claimed.
Choosing & buying
What colours are available?
Classic Black, Coffee Brown, Navy Blue and Anthracite Grey. See the colour photographs, then choose your favourite in the same listing on eBay.
Where can I buy a replacement Hilo strap?
Buy HiLo SoftFit directly from our eBay listing. Choose Classic Black, Coffee Brown, Navy Blue or Anthracite Grey using Buy on eBay. eBay shows current prices, availability and delivery options.
Is the Hilo monitor included?
The purchase is the HiLo SoftFit strap with its buckle. Keep using the Hilo or Aktiia monitor you already own. Devices shown in our photographs demonstrate the fit and are not included.
Is HiLo SoftFit made by Hilo?
No. HiLo SoftFit is an independent accessory from LYNQ, a boutique UK brand. Hilo and Aktiia are device names used to explain compatibility.
Warranty, returns & delivery
What warranty and guarantees do I get?
A 12-month warranty and a 30-day satisfaction promise. The warranty covers defects in materials and workmanship under normal use. Water submersion, such as bathing or swimming, is not covered. If you’re not completely satisfied, return the strap within 30 days for a refund; return postage is paid by the buyer. Eligible purchases also have eBay Money Back Guarantee protection under eBay’s terms.
What if I’m not completely satisfied?
We’re confident you’ll love your new strap. If you’re unhappy with it in any way, return it within 30 days and we’ll refund you. Return postage is paid by the buyer. Start your return through your eBay order, or message us there if you need help.
Do you offer fast UK postage?
Yes — we offer fast dispatch from the UK. Orders placed before 3pm are typically dispatched the same day. Check your eBay order for the delivery estimate to your UK address.
Do you ship to the USA and Australia?
Yes. We ship to the USA and Australia from the UK. USA and Australia orders use Royal Mail International Tracked Airmail, with an estimated delivery time of 5–7 working days. Check eBay for the delivery options, postage and estimated arrival date for your address. Delivery times are estimates and may vary with local postal services and customs clearance.
How do I contact you about an order or a question?
Message us through eBay; our seller name is lynq2025. Before ordering, use Contact seller or Message seller on either listing. For an existing purchase, use the contact option in your eBay purchase history. See contact details and order help.
HiLo SoftFit
Make the upgrade to real leather.
All-day comfort. Everyday style.